Privacy policy

Last Updated: April 20, 2025

At Fluxst, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.fluxst.pk or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact details: Name, email address, phone number, and delivery address

  • Order details: Product selection, payment confirmation, billing and shipping information

  • Account info: Username and password (if you create an account)

  • Support communication: Any messages you send to our customer support

  • Usage data: IP address, browser type, and interaction with our website (collected through cookies)

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Contact you about your orders or account

  • Respond to your queries and provide customer support

  • Improve and personalize your shopping experience

  • Send promotional messages or offers (only if you’ve opted in)

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Delivery partners (to ship your order)

  • Payment processors (for secure payments)

  • IT and hosting providers (to operate our website)

  • Legal authorities if required by law

4. Data Security

We take appropriate technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure.

5. Cookies

We use cookies to enhance your browsing experience, such as saving your cart or remembering your preferences. You may disable cookies in your browser settings, but some site features may not function properly.

6. Your Rights

You have the right to:

  • Access your data

  • Request correction or deletion

  • Opt out of marketing emails

  • Contact us for any privacy concerns

7. Data Retention

We keep your personal information only as long as necessary to fulfill orders, meet legal requirements, or improve our services.

8. Children’s Privacy

We do not knowingly collect information from individuals under the age of 13. If you believe a child has provided personal data, please contact us.

9. Contact Us

For any privacy-related questions or concerns, please email us at:
info.fluxst@gmail.com